Return / Refund policy

As many of our products are personalized and made to order, we generally do not accept returns or exchanges.

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery along with photographs of the item. Our team will review the issue and, where appropriate, arrange a replacement or suitable resolution.

Refunds, if approved, will be processed using the original payment method within the applicable processing period.